Field Based Account Manager Reseller at Vivo Energy

Vivo Energy

Dar es Salaam March 7, 2023 Administration Jobs

Job Description

Deliver the expected Volume, profitability, and Debt results in the assigned portfolio, and maintain and develop strong customer relationships, whilst at the same time adopting defense and growth strategies.

Principal Accountabilities

Manage customer portfolio to achieve business KPI’s: Volume, Margin, Debt, and Customer Service.
Maintain sales portfolio, and monitor growth and performance. Use available sales tools to drive business growth with quality and accurate account plans for all key customers.
Proactively identify and maximize emerging opportunities in the market and recruit new customers to grow business size.
Build rapport & maintain good customer relationships with all customers.
Maintain a database of the market size, competitors, and market shares.
Provide regular market intelligence such as pricing, new customers, competitor activities, etc. Vivo Energy
Comply with the standard offer book as per the customer promise initiatives.
Defend business from competition by renewing all major customer contracts.
Manage Credit in line with the company credit policy and manual of authorities. Collect Debt in line with agreed trading terms and complete customer Credit appraisals as they fall due. Vivo Energy
Provide accurate sales forecasts for an effective sales planning process.
Work with distribution to ensure smooth product collection by customers.
Train customers and other stakeholders on product knowledge and HSSE.
Address / Resolve any technical needs that customers may have.

Requirements

University Graduate in business, finance, or engineering-related fields with 5 years of experience
Experience as a Business or Financial Analyst
Experience in Relationship Management particularly from a Small & Medium Enterprise background. Vivo Energy
Ability to read market trends and dynamics and provide creative and innovative solutions.
Demonstrated ability to work and deliver results independently with minimal supervision is critical.
Demonstrable ethical and values appreciation.
Experience in the banking sector is desired.