Network Specialist Core Job at NMB Bank Plc
NMB Bank Plc
Dar es Salaam
Job Description
Job Location: Head Office
Job Purpose:
Plan, organize, and deliver cost-effective, efficient, and highly available Core network infrastructure services that efficiently support Data, Voice, and Video while meeting and exceeding business and customers’ expectations (availability, performance, resiliency, security, and continuous improvement).
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Main Responsibilities:
- Review and validate internal customer/business requirements to create High-Level and Low-Level Network designs that meet and exceed the requirements.
- Develop, Implement, and maintain policies, procedures, processes, standards, and guidelines for network resource administration and appropriate use.
- Manage and ensure optimal operation of all Core network infrastructure equipment for the Data Centre Network connecting network segments.
- Conduct research and propose appropriate recommendations on network products, services, protocols, and standards in support of network services’ continuous improvements.
- Provide periodic capacity & forecast planning statistics and periodic reports to aid in management decisions.
- Enhance approaches and technical methods used by Networks team/NOC/Field Support for Branch Network support and troubleshooting techniques to ensure smooth branch business operations.
- Review and Support Data Centre Networks and enhancement of the existing Network infrastructure through periodic upgrades (hardware & software).
- Administer network systems related to NMB branch LAN, WAN, Business partners, and the Internet to ensure optimized performance and quality in a secure manner.
- Work with Network Service Providers & Suppliers to ensure that the bank’s remote channels and business partners’ integrations are done effectively and completed within the agreed timelines.
- Supplier service Contract review and SLA enforcement management as well as bills validation and reconciliation for better cost-effective management.
- Responsible for design, staging, configuration, implementation, and support for VoIP & Contact center systems and configurations installations as necessary and custodian of IP Address Management.
- Responsible for managing and executing internal proof of concepts on new technologies to improve network performance.
- Responsible for knowledge sharing to Level 1 Support team & Network Specialists on solutions to un-documented issues.
- Monitor network devices and pinpoint critical issues exceeding thresholds that could lead to downtime
- Support network users with access to network resources.
Network Specialist Core Job at NMB Bank Plc
Knowledge and Skills:
- Knowledge of the bank’s products and operations
- Advanced knowledge of Network Support and troubleshooting
- In-depth knowledge of IP networks, Layer 2 & Layer 3 protocols.
- Advanced knowledge of Cisco Wireless LAN Controllers & Lightweight Access Points
- Knowledge of voice, video, and data switches and routers, telecommunications protocols and standards, voice and data infrastructure tools and services, QoS design and operation
- Knowledge of Data Centre Network Technologies (DC Interconnect, Cisco Nexus, VPC, Cisco ACI, SAN, UCS, FI, etc.) & Voice technologies (E1s, SIP) Rooting and VPNs (BGP, EIGRP, OSPF, QoS, FlexVPN, DMVPN, route redistribution, loop prevention, etc.)
- In-depth knowledge of Network Automation tools and Software Defined Networks (SDNs) including Cisco SD-Access, SD-WAN, and ACI.
- IT Service Management, Communication, and Project Management skills
- Ability to work on own initiative and be a self-starter, prioritizing work with minimum supervision.
- Committed to self-development and enthusiastic about acquiring new skills and embracing new technologies.
- Team player that motivates and educates other team members especially level 1 and field support.
- Ability to manage network service providers, vendors, contractors, and others.
- Strong understanding of encryption technologies over wide area networks
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Qualifications and Experience:
- Bachelor’s degree or its equivalent in Computer Science or a related academic field from a recognized higher learning institution.
- CCNP R&S/Enterprise and CCNP DC (aspiration to become CCIE – DC is an added advantage)
Other Network Professional certifications such as ITILv3, CCIP, CCVP, CCDP, CCDE, ISE, PCNSE, Fortinet NSE, Checkpoint CCSA & CCSE, Radware, F5, Arista, AWS, VCP will be an added advantage. - At least 3 years combined experience in Networking, Security, Telephony, Video, and unified communications, Network design, implementation, and supportive environment.
- In-depth experience with Cisco IOS, IOS-XE, NX-OS, WAN, VPN, Wired, and Wireless LAN technologies.
Network Specialist (Core) at NMB Bank Plc
NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal-opportunity employer
The deadline for submitting the application is 31 January 2023.