Systems Administrator Job at THPS

Position title: Systems Administrator
Reports to: IT Manager

Location: Dar es Salaam with 30% field travel

Purpose and Scope of Job: Responsible for the maintenance, configuration, and reliable operation of the entire IT infrastructure including computer systems, Windows Servers, and Cloud infrastructure

Principal duties and responsibilities:

Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
Monitor data center health and respond to hardware issues as they arise; help build, test, and maintain new servers as needed
Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, and security updates; support internet, intranet, LANs, WANs, and network segments
Interact with IT Assistant and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed
Administer all network-based systems including active directory, operating systems, network-based applications, and infrastructure consisting of SQL databases, Microsoft 365, AWS,
Microsoft Azure & Frappe cloud.
Monitor and maintain the security of ICT infrastructure including developing organizational security procedures and running regular data checkups – setting up, deleting, and maintaining user accounts
Secure system integrity from any breaches or viruses and play an essential role in risk mitigation planning, including creating backup plans, safeguards for data, user security policies, and identity management.
Maintaining the integrity, performance, and efficiency of database systems including migration, design, configuration, installation, and security of the organization’s data assets.
Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues
Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
Research upcoming products, service protocols, and standards in support of systems software procurement and development efforts.
Ensure appropriate measures are proactively followed in response to unforeseen issues such as IT downtime or zero-day exploits.
Analyze system logs, identify potential issues with server systems & implement/escalate recommended actions to resolve/mitigate business risk.
Monitor system health and identify anomalous network behavior, which may include security-sensitive activities such as unauthorized network access and data transfer.
Prepare ICT educational materials and conduct training programs to bring users up to pace with new software installations or IT system changes
Monitoring THPS systems, providing maintenance, and troubleshooting any problems when they arise for infrastructure consisting of SQL databases, Microsoft 365, AWS, Microsoft Azure & Frappe cloud.
Enable faster and smarter business processes and implement analytics for meaningful insights
Managing and updating the THPS website
Any other ad hoc duties as required.

Systems Administrator at THPS

Systems Administrator Job at THPS

Qualification, Competence, and Requirements:

Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a related field from a recognized institution.
Possession of IT-related certifications such as ITIL, Microsoft Windows Server, and Desktop certifications, Windows Server Administration Fundamentals, Google IT Support
Professional Certificate, MCSE, CompTIA Server+ and A+ will be considered as an added advantage
At least 3 years of hands-on experience in installation and management of ICT systems including Windows Servers, Active Directory, Microsoft 365, and internet security.
Experience with or knowledge of programming languages and operating systems; current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching.
Cloud computing skills: Familiarity with cloud applications like Microsoft 365 & Azure.
Experience with scripting and automation tools including creating scripts in programming languages
Working knowledge of virtualization, VMWare, or equivalent
Up-to-date knowledge of the latest IT trends and software understands applicability and limitations of technology to the work of the office.
Attention to detail and the ability to follow instructions fully and precisely are essential
Flexible work attitude: the ability to work in a team environment & independently and meet unexpected demands
Analytical and conceptual thinking, problem-solving ability
Integrity and credibility.
Willingness to identify, implement and drive improvements.
Proactive, enthusiastic, and output drove.

How to apply:

Interested applicants should send their application cover letter one-page maximum and CV four pages maximum to recruitment@thps.or.tz by September 18, 2022, with a subject line of ‘Position’ System Administrator’’. Only shortlisted applicants will be contacted. Please do not attach any certificates when submitting online.

THPS is an equal opportunity employer; women, people living with HIV/AIDS, and people living with disability are encouraged to apply