Lodge Operation/Admin and Logistics Officer Job at Expert Consultancy

Lodge OperationAdmin and Logistics Officer Job at Expert Consultancy

Lodge Operation/Admin and Logistics Officer Job at Expert Consultancy

Lodge Operation/Admin and Logistics Officer

Expert Consultancy


Expert Consultancy

Summary of Position

A full-time position is currently available for an experienced Lodge Operation/Administrator and Logistics Officer with strong administrative skills and the ability to handle multiple priorities and meet tight deadlines with minimal supervision.

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Excellent communication and organizational skills are essential, as is proficiency with MS Office Suite and general computer skills.

Job Requirements

Summary of Responsibilities:

Reporting to the Hotel Leadership Team. Responsibilities and essential job functions include but are not limited to the following administrative duties:

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  • Consistently offer professional, friendly, and engaging service
  • Handle guest concerns and questions and react quickly and professionally
  • To assist Executive Leadership Team with office projects
  • Have full knowledge of all Hotel operations
  • Manage purchasing of office and operating supplies
  • Manage and organize expense reports and submission
  • Responsible to attend weekly meetings, taking notes and distributing the minutes, and following up on tasks accordingly
  • Will be responsible for answering all assigned phone and email correspondence.
  • Must have knowledge of all Hotel amenities and happenings.
  • Handle assigned reporting, scheduling, communications, projects, presentations, some purchasing/receiving, printing, and overall office tasks assigned

Lodge Operation/Admin and Logistics Officer Job at Expert Consultancy

Minimum Experience:

  • Minimum 5 to 10 years of experience in a similar role.
  • Fluent in Kiswahili (written and spoken) and full working proficiency in English (written and spoken)
  • Advanced Microsoft Word Skills, with a particular focus on formatting functions
  • Advanced filing skills (both electronic file management and hardcopy filing protocols);

Essential Skills:

  • Quality (accurate, precise, thorough, complete, attention to detail);
  • Timeliness (meet deadlines, generally handle duties in an efficient and timely manner);
  • Helpfulness/positive attitude/diplomacy;
  • Organization (tidy and efficient workspace and electronic files);
  • Multi-tasking (prioritizing and juggling various tasks effectively);
  • Attendance/punctuality.

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Lodge Operations Duties & Responsibilities

  • Ensuring that all staff are trained in proper procedures and policies through an ongoing training program
  • Meeting with the general manager to discuss business operations and plans for improvement
  • Monitoring staff performance through regular assessments of productivity levels and employee satisfaction
  • Overseeing the budget to ensure that costs do not exceed revenues
  • Scheduling staff members work hours and coordinating with other departments such as housekeeping or security to ensure a smooth operation
  • Determining staffing needs based on factors such as statistical data and past experience
  • Monitoring occupancy rates and room rates to ensure that profits are maximized while ensuring that customers are satisfied
  • Developing and implementing marketing strategies to promote hotel brand awareness and increase revenue
  • Working with the front office staff to ensure that all guest requests are handled properly and in a timely manner

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Lodge Logistic Duties & Responsibilities

  • Ensure all Lodge administrative activities are coordinated effectively;
  • Coordinate workshop/training events as required, including hotel liaison, participant confirmation, invitations, travel arrangements, supplies and materials, equipment hire, and providing point of contact support for participants at events;
  • Coordinate and provide logistical support for Lodge activities, including travel arrangements, visas, field visits, and DFAT/counterpart visits;
  • Provide administrative support to team members
  • Review supplier contracts and contracts for terms and conditions.

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Scheduling and Meetings

  • Coordinate meeting arrangements, including informing team members, booking meeting rooms, and keeping management/staff calendars updated;
  • Track staff travel and leave plans and records to ensure all staff members are kept informed of team location and availability;
  • Schedule and coordinate vehicles and drivers, including driver booking schedules
  • Support the Head of Operations and Finance with timesheets.
  • Front Desk
  • Receive visitors in a professional manner;
  • Program the phone system and voice mail as required and provide training to users
  • Maintain office supplies inventory, including toner for office equipment (printers, fax, photocopiers) as well as kitchen supplies;
  • Record and prepare minutes from staff meetings.

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If you meet the above requirements kindly send your application clearly indicating “Purchasing Manager Vacancy:” on the subject line before 15th September 2022 Email: application@expertconsultancy.co.tz

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