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Customer Service Representative Job at CVPeople Tanzania

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Customer Service Representative Job at CVPeople Tanzania

Customer Service Representative

CVPeople Tanzania | Full time

Iringa-Mufindi District, Tanzania | Posted on 05/23/2022

RELATED: Senior Accountant New Job at CVPeople Tanzania

Key roles: 

Handling and responding to customer requests and calls

Collecting customer feedback

Delivering information about the company’s products and services.

Resolving customer issues and problems

Knowledge and Experience

  • Ideally, the candidate would have 1 – 2 years of experience relating to:
  • Customer service
  • Sales or Marketing

Customer Service Representative Job at CVPeople Tanzania

Core competency and qualification requirement:

  • At least a relevant certificate in customer service, sales, marketing, or related studies.
  • Computer literate, a candidate with demonstrable skills in working in the Customer Relationship Management (CRM) software will have an added advantage.
  • Should have the people-first mindset
  • Should have effective listening skills
  • Should have excellent problem-solving skills
  • Should be flexible and adaptive
  • Should have good organizational skills
  • Should be detail-oriented
  • Ability to handle customers with patience
  •  Should be willing to learn
  • Should be friendly and respectful
  • Should possess excellent written and verbal communication skills

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