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Head of Retail Banking Job at KCB Bank Tanzania Limited

Job Opportunity at KCB Bank Tanzania Limited – Head of Retail Banking

Job Title: Head of Retail Banking

Location TANZANIA
Organization Name KCB Bank Tanzania Ltd

Department Description
To develop and implement the growth of Retail business, sales, and improve customer service strategies and plans to drive revenue growth for KCBT. To manage operational risk in Retail Business while ensuring staff performance and development.

Brief Description
To develop and implement the growth of Retail business, sales, and improve customer service strategies and plans to drive revenue growth for KCBT. To manage operational risk in Retail Business while ensuring staff performance and development

Detailed Description

  • Developing Retail Strategy and plans for KCBT and operationalize with flawless execution in areas of sales and customer service.
  • Supporting and facilitating business development and management including launch and roll-out of new products
  • Carry out market research to guide the development of pricing strategies, product development, and customer service programs.
  •  Set annual targets for each Branch and continuously review performance to ensure that each unit meets its targets.
  • Manage employee performance and competence development to ensure delivery of business plans.
  • Optimize resources to ensure efficiency and cost-effectiveness.

Job Requirements
Education

  • Bachelors Degree Business Related
  • Professional Qualifications AKIB, CPA, ACCA
  • Masters Degree Business Related

Total Minimum No of Years Experience Required
Minimum of 10 years’ experience in retail banking with at least 5 years’ senior management experience in Retail Management.

MODE OF APPLICATION:

NOTE: If the Application link doesn’t open correctly It’s due to a KCB system error, not us, so please be patient and try again later.

READ MORE AND APPLY HERE

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